Refund Policy

Sytrics provides a digital SaaS service. Before purchasing, you have the opportunity to evaluate our service through a free trial period. Payments are processed by Paddle as the Merchant of Record.

All paid plans begin with a 7-day free trial. If you cancel during the trial period, you will not be charged. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan.

You may request a refund in the following cases: • Incorrect charge due to a technical error — report within 7 days • Service unavailability due to significant technical issues — report within 7 days Refunds are not available in the following cases: • Cancellation requests after using the free trial • Accounts terminated due to Terms of Service violations • Partial usage periods

To request a refund, email us at privacy@sytrics.io. Please include: • Your account email address • Reason for the refund request • Relevant transaction date Requests are reviewed within 5 business days. Approved refunds are processed within 5–10 business days.

You may cancel your subscription at any time from your dashboard. After cancellation, you will retain access to the service until the end of your current billing period. You will not be charged for the next period.

For refund and cancellation inquiries: Email: privacy@sytrics.io